Support

We usually reply within a few working days.

Email us at info@globevineapp.com. Please say which iPhone and iOS version you have, and what happened. Please do not send your date of birth or other personal details unless we ask.

Common questions

How do I delete my data? Everything Globevine stores is on your device. Deleting the app deletes your profile, progress, journal and photos. We hold no copy.

Can I move my progress to a new phone? Not at the moment. Globevine keeps data only on the device and has no sync. If you restore a new iPhone from an iPhone backup, the app’s data may come across with it.

I entered my date of birth wrongly. Delete the app and reinstall it to set up a new profile, as the app does not keep your date of birth. If you were refused because you are under the age limit, the app has not saved anything.

I think a fact in the app is wrong. Please tell us which question, region, grape or producer, and what you think is correct. Wine facts change, and we want to get them right.

Does Globevine collect my information? No. See the privacy policy.

Drinking responsibly

Globevine is a learning game for adults. If you drink, please do so responsibly. Advice and support are available from Drinkaware.